Shipping policy

At FouxLondon, we aim to provide a smooth and reliable shipping experience for all customers. This Shipping Policy explains how orders are processed, shipped, and delivered after purchase from our online store.

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed, it will be prepared for shipment and a confirmation email may be sent to notify you that your order is on its way. Please note that processing times may be slightly longer during peak seasons, holidays, or promotional events.

Shipping times vary depending on your location and the shipping method selected at checkout. Most deliveries usually arrive within 5–12 business days after the order has been shipped. While we work with trusted shipping partners to ensure timely delivery, delays caused by customs, carriers, or unexpected circumstances may occur and are outside our direct control.

Customers are responsible for providing accurate shipping information during checkout. FouxLondon is not responsible for delays or lost shipments caused by incorrect addresses provided by the customer.

If your order arrives damaged or if you have not received your package within the expected timeframe, please contact our support team for assistance.

For shipping questions or order support, contact FouxLondon at info@foux.co.uk We are always happy to help ensure your shopping experience is smooth and reliable.